Returns & Exchanges

At MarketPlace, we want you to be completely satisfied with your fashion purchases, so we offer a hassle-free 30-day return policy for all unworn items with original tags. If your new outfit isn't a perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn garments with their original tags attached into the original shipping box or a secure mailing bag.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking number to monitor your refund status in real-time.